Using Emotional Intelligence to Lessen Workplace Bullying and Violence

Using Emotional Intelligence to Lessen Workplace Bullying and Violence

Free On-Demand Webinar

Nursing professionals serve on the frontlines within the healthcare environment. Nurses provide care in a variety of settings to patients. It is an assumption that professional nurses are caring and demonstrate such behaviors to one another; however, scholarly sources reflect something different. Nursing professionals are under undue stress which can impact nurses emotionally. Bullying is a cause for concern as aggression can impact patient outcomes. Bullying is an emotion-based response, often triggered by challenges in the workplace. Workplace bullying continues to be an escalating issue which contributes to increased stress, toxic work environments, and decreased job satisfaction amongst nursing professionals. All these factors lead to a poor work environment, which is detrimental to organizations. Nurses are faced with the ability to recognize and address negative workplace behaviors, such as bullying. However, nurses may not be aware of the strategies needed to facilitate improvement. Nurses may not be aware of how to use emotional intelligence to lessen workplace bullying and violence. Therefore, educating nursing on how to use emotional intelligence to lessen workplace bullying and violence could foster a positive workplace for nurses in the future. By viewing this presentation, you will earn 1 hour of nursing continuing professional development credit.

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Enduring Material Release Date: September 15, 2022

Enduring Material Expiration Date: September 14, 2024

Format: Course

Location: Web-based, recorded webinar

Target Audience

This activity is intended for Registered Nurses/Advanced Practice Registered Nurses.

Statement of Need

Workplace bullying continues to be an escalating issue which contributes to increased stress, toxic work environments, and decreased job satisfaction amongst nursing professionals. All these factors lead to a poor work environment, which is detrimental to organizations. Nurses are faced with the ability to recognize and address negative workplace behaviors, such as bullying. Nurses can benefit from knowledge on how to use emotional intelligence to lessen workplace bullying and violence.

Educational Outcomes

Upon completion of this activity, learners will:

1. Gain strategies on how to use emotional intelligence to lessen workplace bullying and violence.

2. Report increased confidence on how to use emotional intelligence to lessen workplace bullying and violence.

Accreditation Statement

Walden University is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.