Answered By: Lisa Raymond
Last Updated: Aug 03, 2022     Views: 19

To view your loan history, borrowing information, and/or loan servicer contact information, please log into, using your FSA ID. If you have forgotten your FSA ID, you may retrieve it at on the login page.

Once logged in, view the “My Aid” section on your dashboard for an overview of your loan balance. To view additional loan and grant information, please see “View Details” in the upper-right corner of the My Aid dashboard. This page will provide you information on loan types received along with a loan breakdown.

To view loan servicer details and their contact information, click “View Loan Servicer Details” in the lower-right corner of the My Aid dashboard. This page will also provide contact information for schools that have provided you with federal grant funds.

Once logged in you will see a summary of your financial aid history. Clicking a loan or grant will provide detailed information about that specific loan or grant.

Having trouble? Below are some common difficulties you may have when trying to view your aid history.

Unverified FSA ID

Your full (legal) name, your Social Security Number (SSN), and your Date of Birth must match with the Social Security Administration. This process generally takes one to three days.

Conflicting Identifiers

The name, Social Security Number (SSN), and Date of Birth on your FSA ID must match exactly with what is listed with the Department of Education. You must contact your loan servicer to ensure that your information reported to NSLDS is correct. If you are not sure who your loan servicer is, you can find out by calling the Federal Student Aid Information Center (FSAIC) at 1-800-4FED-AID or (1-800-433-3243).

No Aid History

There may be no record of you in NSLDS or if and federal grants or loan have not been disbursed to you. Please note that cannot be used to view information about a loan or grant before it has been disbursed.

Even if you have received notification of your financial aid award from the school, the award might not appear until after the funds have been disbursed. Any corrections or updates to information on NSLDS may take up to 90 days to appear.

For additional assistance with managing your loans, contact your federal student loan servicer directly.

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