Receiving your diploma:
If you have not received your diploma or certificate, and your degree has already been conferred, please email [email protected].
Remember that diplomas typically take 4-6 weeks after you receive notice that your degree has been conferred. Should you need to make changes to your request after you have been notified of your degree conferral, please be advised that you may be charged a duplicate diploma fee. There is a $25 processing fee for each duplicate diploma ordered.
Requesting a Duplicate Diploma Through Parchment
You can request a duplicate diploma via Parchment on the student portal now.
1. On the left-hand menu, click "Records and Registration"
2. Then click "Request Transcripts" and select "Official Transcript."
3. From there, you will be redirected to Parchment, where you have the option to purchase a duplicate diploma.
Walden University diplomas and certificates are printed in the following sizes:
Diploma: Standard 11" x 14"
Certificate: 8 ½" x 11"
If you need additional support, please contact the Customer Care Team by chat in your portal or by phone at 1-800-925-3368.