Answered By: Lynn VanLeer
Last Updated: Dec 05, 2018     Views: 411

To get the Library's tutorials to play when using Chrome, you must enable Flash.

Note: Chrome disables Flash by default. If you are trying to view Adobe Flash-based tutorials in Chrome you may see a blank screen.


Option 1: Allow Flash only for Library tutorials by adding the url (

  1. With the tutorial open, click the lock icon in the Chrome browser URL bar. This expands a menu. 
  2. Change the “Flash” setting to “Allow”.
  3. Click the X to  close the box.

This screenshot shows the lock icon in the Chrome Browser, the dropdown menu to select Allow for Flash, and the X to close the menu. 


  1. Click Reload or Refresh when the browser asks you to reload the page. 
  2. The tutorial should run now that Flash is enabled.


Option 2:  Allow Flash for all websites


Option 3: Use a different browser such as Firefox, Internet Explorer, or Microsoft Edge.


More Information:


Questions about Library Tutorials? Ask a Librarian!

Questions about internet browser settings? Contact Customer Care


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