Answered By: Jon Allinder
Last Updated: Apr 08, 2021     Views: 1133

To get the Library's tutorials to play when using Chrome, you must enable Flash.

Note: Chrome disables Flash by default. If you are trying to view Adobe Flash-based tutorials in Chrome you may see a blank screen.

 

Option 1: Allow Flash only for Library tutorials

Tip:  the url to allow is:  https://waldencss.adobeconnect.com

  1. With the tutorial open, click the lock icon in the Chrome browser URL bar. This expands a menu. 
  2. Change the “Flash” setting to “Allow”.
  3. Click the X to  close the box.

 

 

  1. Click Reload or Refresh when the browser asks you to reload the page. 
  2. The tutorial should run now that Flash is enabled.

 

Option 2:  Allow Flash for all websites

 

Option 3: Use a different browser

  • For example: Firefox, Internet Explorer, or Microsoft Edge.

 

More Information:

 

Questions about Library Tutorials? Ask a Librarian!

Questions about internet browser settings? Contact Customer Care

 

More Information

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