Answered By: Abigail Caraccio
Last Updated: Jun 11, 2018     Views: 325

Closed captions are automatically created for all newly uploaded or created videos in Blackboard. You also have the ability to edit the captions.

Requesting Captions (for videos created prior to implementation of auto-captioning) Click on the CC button on the video player to enable the closed captions. If captions have not been created, you will see a message that states, “No subtitles”. 

To order captions for a video that you have created, follow these steps:

  1. From your Blackboard Home page, click on the MyMedia link.

  2. Locate the desired video and click on it.

  3. From the Actions menu, select Order Captions

  4. An Order Captions button will appear. Click on the Order Captions button. It may take a few moments for the request to process.

  5. You will then receive a confirmation once the request has been sent.

For more information on this topic, please contact Customer Care at

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