Answered By: Karla Crowther
Last Updated: Aug 30, 2022     Views: 1515

  • It is suggested that you create a script of what you will say in your video prior to recording it. This will make the recording process much smoother. You can then upload that document to your post or assignment to serve as a video transcript.
  • If your camera records in HD (high definition), be sure to turn this off, if possible.
  • Eliminate as much background noise as possible.
  • When recording a video with your webcam, try to make eye contact with the camera instead of yourself on the screen.
  • Make sure that you have sufficient background lighting. Alternately, if you are recording near a window, it may be best to close blind/curtains to avoid too much light.
  • Always watch and listen to your video prior to uploading it for all to see.
  • To upload a video from a mobile device you will first need to move the file to a computer and then upload it to My Media in Blackboard via Kaltura.
  • Kaltura accepts the following media formats: Mpeg-4 and QuickTime Formats (MP4, MOV, QT, and M4V), Flash Video (FLV and F4V), Microsoft Windows Formats (AVI, ASF, WMV and WMA), MPEG-1/2 (MPG, M1V, M2V, MP3), WAV, Matroska (MKV), OGG OGM & OGV, WEBM, 3GP, RM, Webex (ARF), MXF
  • A DSL or better internet connection is required for uploading videos. It is recommended if your video file is over 500 MB (150mb for a weaker internet connection), you should attempt to make the video smaller prior to uploading it. Instructions on how to do this can be found in the “Reducing the Size of a Video File” guide You can access this guide, and additional Kaltura information, in your Blackboard classroom under the Kaltura Media Uploader link on the left-side course navigation menu.
  • If your video is sideways, it is recommended you rotate it prior to uploading it.


For help, please contact Customer Care via chat under the Help icon in your myWalden portal or by phone at 1-800-925-3368. The Customer Care Tech Team is available 24 hours a day, 7 days a week to help with technical support and general questions.

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