Answered By: Juli Konopa Last Updated: Jan 29, 2018 Views: 171
To troubleshoot your speakers or microphone function:
- Adjust the computer’s microphone and speaker options by clicking the volume button on the bottom right of your screen.
- Test your speakers and volume once in the Zoom web conferencing software (make sure you are not on mute).
- If you have a headset, check to ensure the headset is plugged into your computer.
- Dial-in using the phone number and access code from a phone if your computer speakers and/or microphone are not functioning.
If the problem persists, you may also go to the Zoom Help Center.