Answered By: Juli Konopa
Last Updated: Jan 29, 2018     Views: 221

Make certain you have accessed the Technical Requirements to test the Zoom web conferencing software.

To troubleshoot a specific session, walk through these steps:

  • Once in the Blackboard classroom, scroll to select your cohort (day, evening, weekend).
  • View the residency schedule.
  • Scroll to locate the appropriate day and time of your synchronous session.
  • Click the Zoom session link to join.

If the problem persists, you may also go to the Zoom Help Center.

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