Answered By: Abigail Caraccio
Last Updated: Jul 10, 2018     Views: 9

Office 365 Mail includes two filters to protect you from potentially dangerous emails: quarantine and junk mail.  The quarantine filter isolates emails suspected of containing a virus and holds them in a quarantine folder on the mail server.  The junk mail filter isolates suspected junk mail and holds them in a folder in your Inbox.

You can release safe emails from the quarantine folder into your Inbox, and release junk mail into your Inbox.  You can also tell Mail to always send emails from senders straight to your Inbox if you are sure they are safe and you want to see them.

Access more information at Quarantine email messages (Microsoft Support)

For more information on this topic, please contact Student Support at

Related Topics

More Information

Need more information? Ask us!

Or browse Quick Answers by Topic.