Answered By: Abigail Caraccio
Last Updated: Jun 12, 2018     Views: 56

Students can set up email on a wide variety of Internet-capable mobile phones and tablets using POP or IMAP. The steps below include how to do this:

  1. Start the email program on your phone and choose the option to add an account. If you need help finding the email app, use the documentation that was included with your phone or tablet.

  2. When prompted to select an account type, choose Exchange.

  3. Enter the following information to set up your email.

  • Email address: This is your full email address (for example, jane.doe@waldenu.edu)

  • User name: Your user name is your full email address (for example, jane.doe@waldenu.edu).

  • Password: This is the password for your email account.

  • Choose either POP3 or IMAP4.

  • Server settings: These are your incoming and outgoing server settings. 

    • Incoming server settings:

      • POP3 Server name: outlook.office365.com

      • IMAP4 Server name: outlook.office365.com

      • Port: 995

      • Encryption: SSL

    • Outgoing server settings:​​

      • ​SMTP Server name: smtp.office365.com

      • Port: 587

      • Encryption: TLS

  • Authentication settings: If the program allows you to set up advanced settings use the following information.

  1. Select the outgoing server requires authentication option.

  2. Select the setting that lets you use the same username and password for sending email option.

  3. Don't select the setting for Secure Password Authentication.

For more information on this topic, please contact Student Support at support@mail.waldenu.edu.

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