Answered By: Karla Crowther
Last Updated: Apr 01, 2024     Views: 555

A 2GB file and files over an hour can be successfully uploaded if recorded with Kaltura Personal Capture.

It is recommended if your pre-recorded video file is over 500 MB (150mb for a weaker internet connection), you should attempt to make the video smaller prior to uploading it.

Kaltura Media Guide: Kaltura Overview

This guide will walk you through the process of recording new videos via Kaltura Personal Capture or uploading pre-recorded videos to MyMedia - located on the left global navigation of you Canvas course and placing Kaltura Media videos into your classroom discussions or assignments.

 


For help, please contact Customer Care via chat under the Help icon in your myWalden portal or by phone at 1-800-925-3368. The Customer Care Tech Team is available 24 hours a day, 7 days a week to help with technical support and general questions.

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